Privacy Policy

Last updated: 4 August 2026

Wonder Vision Limited respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, contact us, subscribe to our newsletter, apply to work with us or otherwise interact with our business.

1. Who we are

Wonder Vision Limited is the controller responsible for your personal information.

Company name: Wonder Vision Limited
Company number: 07387541
Registered office: 22 Old Brewery Lane, Henley-on-Thames, Oxfordshire, RG9 2DE, United Kingdom
Privacy enquiries: [email protected]

For questions about this Privacy Policy or how we use your personal information, please contact us using the email address above.

2. The information we collect

The personal information we collect depends on how you interact with us.

Information you provide directly

This may include:

• your name;
• your email address;
• your telephone number;
• your company name, job title and business contact details;
• information included in an enquiry, project brief or other correspondence;
• your newsletter subscription preferences;
• information contained in a CV, portfolio, showreel or job application;
• information supplied during a recruitment, internship or freelance-engagement process; and
• any other information you choose to provide to us.

Please avoid sending sensitive personal information unless it is necessary and we have specifically requested it.

Information collected automatically

When you use our website, we may automatically collect technical and usage information, including:

• your IP address;
• your browser type and version;
• your device type and operating system;
• your approximate location and time zone;
• pages you view and time spent on the website;
• the website, search engine or link that referred you to us;
• your interactions with website content; and
• cookie identifiers and similar technical information.

Some of this information is collected through cookies and similar technologies. Further information is available in our Cookie Policy.

Information received from other sources

We may receive personal information from:

• clients, agencies, suppliers and other business contacts;
• recruitment agencies and professional referrers;
• publicly available professional sources, such as company websites, portfolios and LinkedIn;
• website hosting, analytics and security providers; and
• third-party platforms through which you contact or interact with us.

3. How we use your information

We only use personal information where we have a lawful reason to do so.

Responding to enquiries

When you submit an enquiry through our website, the information you provide is sent to Wonder Vision by email.

We may use this information to:

• respond to your enquiry;
• discuss potential projects or services;
• prepare estimates, proposals or contracts;
• arrange meetings and follow-up communications; and
• manage our relationship with you or your organisation.

Our lawful bases are taking steps at your request before entering into a contract and our legitimate interests in responding to enquiries and developing our business.

Submitting an enquiry does not automatically subscribe you to our newsletter or other marketing communications.

Providing services and managing business relationships

Where you become a client, supplier, freelancer or business partner, we may use your information to:

• deliver and administer our services;
• communicate with you about projects;
• manage project approvals and deliverables;
• process invoices and payments;
• maintain business, contractual and financial records;
• manage intellectual-property and usage rights; and
• establish, exercise or defend legal claims.

Our lawful bases are performing a contract, complying with our legal obligations and our legitimate interests in operating and protecting our business.

Recruitment, internships and freelance applications

We may use information provided as part of an employment, internship or freelance application to:

• assess your suitability for a role or opportunity;
• review your CV, portfolio, showreel, experience and qualifications;
• communicate with you about your application;
• arrange interviews or assessments;
• obtain references where appropriate; and
• maintain records of our recruitment decisions.

Our lawful bases are taking steps at your request before entering into a contract, complying with our legal obligations and our legitimate interests in recruiting and engaging suitable people.

Where application materials contain sensitive or special-category personal information, we will only process that information where permitted by law.

Marketing and newsletters

Where you choose to subscribe to our newsletter, we may use your email address and any other information you provide to send you:

• recent work and project launches;
• studio news and updates;
• articles and research;
• event information; and
• information about our services.

Our newsletter is managed through Campaign Monitor, which processes subscriber information on our behalf.

Our lawful basis for sending newsletter communications is your consent.

You can withdraw your consent at any time by clicking the unsubscribe link included in each newsletter or by contacting [email protected].

Withdrawing your consent will not affect the lawfulness of processing carried out before consent was withdrawn.

Operating and improving our website

We may use technical and usage information to:

• operate and maintain our website;
• understand how visitors find and use it;
• improve its design, content and performance;
• identify and resolve technical problems;
• measure the effectiveness of our content; and
• protect the website and our systems against misuse, fraud and security threats.

Depending on the technology involved, our lawful basis is either your consent or our legitimate interests in operating, securing and improving our website.

Non-essential analytics and embedded-media technologies will only be used with your consent where consent is legally required.

Legal and regulatory purposes

We may use personal information where necessary to:

• comply with legal, regulatory, tax and accounting requirements;
• respond to lawful requests from courts, regulators and public authorities;
• prevent or investigate fraud, misuse or unlawful activity; and
• establish, exercise or defend our legal rights.

Our lawful bases are compliance with our legal obligations and our legitimate interests in protecting our business and legal rights.

4. Cookies, analytics and embedded content

Our website uses essential cookies that are necessary for it to operate.

Subject to your cookie choices, we also use:

• Google Analytics to understand how visitors find and use our website; and
• Vimeo to display embedded video content.

These providers may receive technical information such as your IP address, browser and device information, cookie identifiers and information about how you interact with our website or embedded content.

Non-essential analytics and embedded-media technologies will not be activated before you provide consent where consent is legally required.

You can accept, reject or change your choices through the website’s cookie settings.

Further information about the cookies and technologies used on our website is available in our Cookie Policy.

5. Who we share information with

We may share personal information with carefully selected third parties where necessary to operate our website and business.

These may include:

• WP Engine, which hosts our website;
• Campaign Monitor, which manages newsletter subscriptions and email campaigns;
• Google Analytics and Vimeo, subject to your cookie choices;
• email, IT, cloud-storage and cybersecurity providers;
• accountants, insurers, lawyers and other professional advisers;
• recruitment agencies, advisers and platforms;
• production partners, freelancers and suppliers where their involvement is necessary for a project;
• payment, banking and financial-service providers;
• courts, regulators, law-enforcement bodies and public authorities where disclosure is legally required; and
• prospective purchasers, investors and their advisers in connection with a proposed sale, merger, investment or reorganisation of our business.

Third-party service providers acting on our behalf may only process personal information for the services we have engaged them to provide and must protect it appropriately.

We do not sell your personal information.

6. International transfers

Some of our service providers, including providers of website hosting, analytics, video and newsletter services, may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we take steps to ensure that an appropriate level of protection is in place.

These measures may include:

• transferring information to a country covered by UK adequacy regulations;
• using an approved international data-transfer agreement or UK addendum; or
• relying on another legally permitted transfer mechanism.

You may contact us for further information about the safeguards used for a particular international transfer.

7. How long we retain information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including applicable legal, contractual, accounting and reporting requirements.

As a general guide:

• enquiries that do not become active projects are normally retained for up to two years after the last meaningful contact;
• client, supplier and project records are normally retained for up to six years after the end of the relevant relationship;
• certain records may be retained for longer where necessary to protect intellectual-property rights, demonstrate permissions or usage rights, or establish, exercise or defend legal claims;
• newsletter subscriber information is retained until you unsubscribe or we discontinue the relevant mailing list;
• unsuccessful employment, internship and freelance applications are normally retained for up to 12 months after the relevant recruitment process ends;
• information relating to successful applicants is transferred to the appropriate employment or freelance records;
• cookie and analytics information is retained in accordance with our Cookie Policy and the settings of the relevant service; and
• security logs may be retained for a reasonable period where necessary to detect, prevent or investigate security incidents.

We may retain limited information following an unsubscribe or deletion request where necessary to record your preference, comply with the law or establish, exercise or defend legal claims.

8. How we protect your information

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

These measures may include:

• access controls and authentication measures;
• secure systems and service providers;
• appropriate staff procedures;
• system monitoring and security protections; and
• limiting access to people who need the information for a legitimate business purpose.

No internet transmission or storage system can be guaranteed to be completely secure. You are responsible for taking appropriate care when sending information to us electronically.

9. Your rights

Depending on the circumstances, you may have the right to:

• request access to the personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to delete your personal information;
• ask us to restrict how we use your information;
• object to certain uses of your information;
• receive certain information in a portable format;
• withdraw consent where our processing is based on consent; and
• complain about how we have used your information.

These rights are subject to certain legal conditions and exemptions.

To exercise any of these rights, contact [email protected].

We may need to request information from you to confirm your identity before responding.

You will not normally have to pay a fee. However, we may charge a reasonable fee or refuse to act on a request where permitted by law, including where a request is manifestly unfounded or excessive.

Your right to object

You have the right to object at any time to our use of your personal information for direct marketing.

You may also object where we process your information on the basis of our legitimate interests. We will consider your objection and stop processing the information unless we have compelling legitimate grounds to continue or the processing is required to establish, exercise or defend legal claims.

10. Privacy complaints

Please contact us at [email protected] if you have a concern or wish to make a complaint about how we use your personal information.

We will:

• provide a clear way for you to raise your complaint;
• acknowledge your complaint within 30 days of receiving it;
• take appropriate steps to investigate it without undue delay;
• keep you informed about its progress where appropriate; and
• tell you the outcome without undue delay.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data-protection matters.

We would appreciate the opportunity to address your concerns directly before you approach the Information Commissioner’s Office, but you are not required to contact us first.

11. Automated decision-making

We do not currently use personal information to make solely automated decisions that produce legal or similarly significant effects on individuals.

12. Children’s information

Our website and services are not directed towards children, and we do not knowingly collect personal information from children through the website.

Please contact us if you believe that a child has provided personal information to us without appropriate permission.

13. Third-party websites

Our website may contain links to websites, platforms or services operated by third parties.

We do not control those third parties and are not responsible for their privacy practices. We encourage you to review the privacy information provided by any third-party website or service you use.

14. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, suppliers, business activities or legal obligations.

The latest version will be published on this page with the date of the most recent update.

Where a change is significant, we may also provide an additional notice.