For the fourth consecutive year we have satisifed the extrenal auditors that our processes and management systems meet the strict quality guidelines in order to achieve the ISO 9001:2015 international standard. We've considered the full business environment, the key drivers and trends having impact on the quality objectives of our organisation.
We have established this Quality Policy to be consistent with the purpose and context of our organisation. It provides a framework for the setting and review of objectives in addition to our commitment to satisfy applicable clients’, regulatory and legislative requirements as well as our commitment to continually improve our management system.
We have determined the risks and opportunities that need to be addressed to assure the Quality Management System can achieve its intended outcomes; that we prevent or reduce undesired effects and achieve continual improvement. We have put a plan in place to address the risks and opportunities and also a plan to integrate and implement these actions in the Quality Management System, evalutating its effectiveness.